Real Deal Tools, Inc. - Discount Power Tools and Accessories

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RDT Customer Care

Before you start reading our policies and checking out our tools, just know we want you to come back and buy again. Here is how we like to take care of our customers.

We will not take your business for granted and you will be treated right!
We understand you have many choices when buying tools. Our aim is to provide old-fashion customer service with great prices. We do not want to become the next Amazon. We have a small staff that is dedicated to making your buying experience a pleasurable one.
We run a very efficient business. With each order, constant communication is maintained and fast shipping is a given. Our shipping goal is simple - 24-hours and it's out the door.
We are only a phone call (717.395.3936) or email away if you need to talk about your order or discuss your tooling needs. We cater to the professional contractor and hobbyist alike and we would love to hear from you.
We offer Flat-Rate Shipping of $7.97 or LESS. Order more than $199 and your shipping is FREE. Flat-Rate and Free shipping offers are not available when shipping to Hawaii, Alaska, PO Box, or outside of the United States.
We do NOT have all the items listed that we can get for you. We consider realdealtools.com a work in progress and will continue to expand our offering. Rest assured, we can provide ANY DeWALT accessory required for you or your business. In addition to accessories, we can provide quality tools at competitive prices.
We Welcome International Customers and provide reasonable international shipping rates.

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